UdoNile Health Group - Terms & Conditions

TERMS & CONDITIONS

Users agree to lawful use of the site, acknowledge that content is not medical advice, and accept that intellectual property belongs to UdoNile. We may update these Terms without notice.

UdoNile Health Group LLC**

Last Updated: [12/27/2025]

Welcome to UdoNile Health Group LLC (“UdoNile,” “we,” “our,” or “us”).

These Terms & Conditions (“Terms”) govern your use of our website, services, forms, and any information you provide.

By using our website, you agree to these Terms.

If you do not agree, please do not use our site.

1. Use of Our Website

You agree to use our site only for lawful purposes.

You may not:

Upload false, harmful, or misleading information

Attempt to breach security or access restricted areas

Interfere with website functionality

Impersonate another person

2. No Medical Advice

Content on this website is for informational purposes only.

It does not replace professional medical advice, diagnosis, or treatment.

For all health concerns, consult a licensed provider.

3. Service Eligibility

Certain services, such as PCA or self-directed care, may require:

Medicaid eligibility

Assessments

Age or residency requirements

Documentation

UdoNile may decline service if eligibility is not met.

4. Employment & Contractor Terms

If you apply to work with us:

You certify all information provided is accurate

Background checks may be required

Employment is not guaranteed

Misrepresentation may result in removal or denial

5. Intellectual Property

All content on this site (logos, text, graphics, forms, design) belongs to UdoNile.

You may not copy, distribute, or use our materials without written permission.

6. Limitation of Liability

UdoNile is not liable for:

Website errors

Service interruptions

Unauthorized access to your submitted information

Decisions made based on website content

Use the website at your own risk.

7. Third-Party Links

Our site may contain links to third-party websites.

We are not responsible for their content or policies.

8. Privacy Policy

Your use of our site is also governed by our Privacy Policy, which explains:

What information we collect

How we use it

How it is protected

9. Changes to Terms

We may update these Terms anytime.

When we do, the “Last Updated” date will change.

10. Contact Us

Questions about these Terms?

📧 info@udonile.com

📞 702-608-4669

HIPAA NOTICE OF PRIVACY PRACTICES

We protect your medical information per HIPAA. We use it for treatment, payment, and healthcare operations. You have rights to access, correct, or request limits on your records.

HIPAA NOTICE OF PRIVACY PRACTICES (NPP)

Effective Date: [12/27/2025]

This Notice describes how medical and personal information about you may be used and disclosed, and how you can access this information. Please review it carefully.

1. Our Responsibilities

UdoNile Health Group LLC must:

Protect the privacy of your health information

Provide you this Notice

Follow the terms currently in effect

Notify you if a breach occurs involving your information

2. How We Use & Disclose Your Health Information

A. For Treatment

We may share information with caregivers, nurses, case managers, or providers involved in your care.

B. For Payment

We may share information with:

Medicaid

Insurance programs

State agencies
To authorize, approve, or obtain payment for services.

C. For Healthcare Operations

We may use information to:

Monitor quality

Train staff

Manage records

Meet auditing or compliance requirements

3. Other Permitted Uses

We may disclose information:

When required by law

For public health purposes

For abuse/neglect reporting

To law enforcement with proper authorization

To comply with court orders

4. Uses That Require Your Written Authorization

We will not use or share your information for:

Marketing

Selling your information

Disclosure of psychotherapy notes

Without your written consent.

5. Your Rights

You have the right to:

Access your records

Request corrections

Request restrictions

Request confidential communications

Receive an accounting of disclosures

Request a paper or electronic copy of this Notice

Requests can be made by contacting:

📧 info@udonile.com

📞 702-608-4669

6. Changes to This Notice

We may update this HIPAA Notice.

Revisions will apply to all information we maintain.

7. Complaints

If you believe your privacy rights were violated, you may file a complaint with:

U.S. Department of Health and Human Services (HHS)

Office for Civil Rights

🖥 https://www.hhs.gov/ocr/privacy/hipaa/complaints/

You will not be penalized for filing a complaint.

UdoNile Health Group LLC collects personal, service-related, employment, and website technical information for the purpose of providing PCA services, processing applications, improving our website, and meeting state/federal requirements. We do not sell your information. For full details, please contact us at info@udonile.com.

UdoNile Health Group LLC**

Last Updated: [12/27/2025]

UdoNile Health Group LLC (“UdoNile,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, apply for employment, or communicate with us.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Name

Phone number

Email address

Home address

Date of birth (for PCA service eligibility or employment applications)

Emergency contact information

Caregiver or patient information (if requesting PCA services)

B. Service-Related Information

Details you provide when requesting services

Details provided by family members or authorized representatives

Information related to your care needs

Notes from consultations or assessments

Information needed for Medicaid self-directed service processing

C. Employment & Contractor Information

If you apply to work with us or transfer to UdoNile, we may collect:

Work history

Certifications (PCA, CNA, etc.)

Background check information

Identification documents

Eligibility to work in the U.S.

D. Technical Information

When you visit our website, we may automatically collect:

IP address

Browser and device type

Pages visited

Cookies or tracking data

2. How We Use Your Information

We use your information to:

Provide PCA and supportive services

Verify eligibility for programs (including self-directed PCA)

Communicate with you regarding services, scheduling, or requests

Process applications for employment or caregiver transfers

Improve our website and customer experience

Comply with state and federal laws

Maintain business records and documentation requirements

Respond to inquiries, questions, or support requests

3. How We Share Your Information

We do not sell your information — ever.

We may share information only with:

State Medicaid programs (for service authorization or reimbursement)

Care coordinators or case managers authorized by you

Background check providers (employment applicants only)

Service partners or vendors who assist us in operating the business

Law enforcement or government agencies when required by law

All partners are required to protect your information.

4. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no website or electronic system is 100% secure. You share information at your own risk, but we work hard to keep your data safe.

5. Your Choices and Rights

You may:

Request access to the information we have collected

Correct inaccurate information

Request deletion of information where legally permitted

Opt out of non-essential communication

Request details about how your information is used

To make a request, contact us at:

📧 info@udonile.com

📞 702-608-4669

6. Children’s Privacy

Our services may involve children receiving PCA support, but our website is not intended for children under 13.

We collect child information only with parental or guardian consent for PCA service purposes.

7. Links to Other Websites

Our website may contain links to third-party sites.

We are not responsible for the privacy practices of other websites.

Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Revisions will be posted with a new “Last Updated” date.

Continued use of our website means you agree to the updated terms.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

UdoNile Health Group LLC

📧 Email: info@udonile.com

📞 Phone: 702-608-4669

COOKIE POLICY

Our site uses cookies to improve functionality and performance. You may disable cookies in your browser, but some features may not work.

COOKIE POLICY

UdoNile Health Group LLC**

Last Updated: [12/27/2025]

This Cookie Policy explains how UdoNile uses cookies and tracking technologies when you visit our website.

1. What Are Cookies?

Cookies are small data files placed on your device to help websites function better and track usage.

2. Types of Cookies We Use

A. Essential Cookies

Required for the website to work (security, navigation, forms).

B. Performance Cookies

Help us understand:

What pages visitors access

How long visits last

Errors or loading issues

C. Functional Cookies

Remember your preferences (language, device type).

D. Analytics Cookies

Used to improve our website experience.

3. Why We Use Cookies

We use cookies to:

Improve website speed

Enhance user experience

Analyze site performance

Track visits for troubleshooting

We do not use cookies to collect sensitive personal information.

4. Your Choices

You can:

Disable cookies in your browser

Clear cookies anytime

Use privacy mode or incognito

Note: Some features may not work properly if cookies are disabled.

5. Third-Party Cookies

Some tools—like Google Analytics—may use their own cookies.

We do not control these.

6. Updates

We may update this Cookie Policy.

Revised versions will show a new date.