PRIVACY POLICY
UdoNile Health Group LLC collects personal, service-related, employment, and website technical information for the purpose of providing PCA services, processing applications, improving our website, and meeting state/federal requirements. We do not sell your information. For full details, please contact us at info@udonile.com.
Privacy Policy
UdoNile Health Group LLC**
Last Updated: [12/27/2025]
UdoNile Health Group LLC (“UdoNile,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, apply for employment, or communicate with us.
By using our website or submitting your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Name
Phone number
Email address
Home address
Date of birth (for PCA service eligibility or employment applications)
Emergency contact information
Caregiver or patient information (if requesting PCA services)
B. Service-Related Information
Details you provide when requesting services
Details provided by family members or authorized representatives
Information related to your care needs
Notes from consultations or assessments
Information needed for Medicaid self-directed service processing
C. Employment & Contractor Information
If you apply to work with us or transfer to UdoNile, we may collect:
Work history
Certifications (PCA, CNA, etc.)
Background check information
Identification documents
Eligibility to work in the U.S.
D. Technical Information
When you visit our website, we may automatically collect:
IP address
Browser and device type
Pages visited
Cookies or tracking data
2. How We Use Your Information
We use your information to:
Provide PCA and supportive services
Verify eligibility for programs (including self-directed PCA)
Communicate with you regarding services, scheduling, or requests
Process applications for employment or caregiver transfers
Improve our website and customer experience
Comply with state and federal laws
Maintain business records and documentation requirements
Respond to inquiries, questions, or support requests
3. How We Share Your Information
We do not sell your information — ever.
We may share information only with:
State Medicaid programs (for service authorization or reimbursement)
Care coordinators or case managers authorized by you
Background check providers (employment applicants only)
Service partners or vendors who assist us in operating the business
Law enforcement or government agencies when required by law
All partners are required to protect your information.
4. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
However, no website or electronic system is 100% secure. You share information at your own risk, but we work hard to keep your data safe.
5. Your Choices and Rights
You may:
Request access to the information we have collected
Correct inaccurate information
Request deletion of information where legally permitted
Opt out of non-essential communication
Request details about how your information is used
To make a request, contact us at:
📞 702-608-4669
6. Children’s Privacy
Our services may involve children receiving PCA support, but our website is not intended for children under 13.
We collect child information only with parental or guardian consent for PCA service purposes.
7. Links to Other Websites
Our website may contain links to third-party sites.
We are not responsible for the privacy practices of other websites.
Please review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Revisions will be posted with a new “Last Updated” date.
Continued use of our website means you agree to the updated terms.
9. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
UdoNile Health Group LLC
📧 Email: info@udonile.com
📞 Phone: 702-608-4669